Everyone sees their own figures
A colleague used to wait until someone else had worked out the margin. Now every colleague sees their own margin, per period and per placement.
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A dashboard where every colleague sees their own margin, with the forecast beside the invoiced hours.
Derec is a Dutch staffing agency for education. A staffing agency makes a margin on every placement of a candidate at a school. I built a dashboard in which every colleague sees their own margin. It sets the forecast beside the hours that were really invoiced.
A colleague used to wait until someone else had worked out the margin. Now every colleague sees their own margin, per period and per placement.
Beside the expected margin is what was really invoiced. So it shows straight away when a placement brings in fewer hours than planned.
If hours are corrected later, the dashboard recalculates the margin. So the figure stays right, without anyone having to update an overview.
BEFORE
The margin was kept in a spreadsheet. A colleague only saw their own figures once someone else had worked them out. Also, the expected hours from the recruitment system were not set beside the hours that were really invoiced. So a difference only showed up late.
THE FORECAST
The dashboard works out the expected margin from the placements and rates in Carerix, the recruitment system. It calculates per placement and per week, and takes holidays into account.
THE REAL HOURS
The invoiced hours come from the payroll system. The dashboard automatically links every line of hours to the placement it belongs to. Sometimes that fails for a few lines. Then administration links them by hand. For that same placement, this is no longer needed the next time.
ONE FIGURE
The dashboard shows the forecast first. Once a period's hours have been processed, the real margin takes its place. So there is always a figure.
THE DASHBOARD
Every colleague sees their own margin per period there. Their own placements are on it too, with the difference between forecast and reality. Management also sees the whole company in one overview.
CONTROL
The dashboard only reads from the systems the figures come from. It changes nothing in them. If a line does not clearly belong to a placement, administration decides. That way you can see where every figure comes from.
What happens by itself, and what colleagues can do in the dashboard.
WHAT HAPPENS
A new or changed placement in the recruitment system ends up in the forecast by itself. Nobody has to retype anything.
After every period, administration reads in the invoiced hours. The dashboard then links every line to a placement.
A period only counts once every line belongs to a placement. After that, the real margin takes the forecast's place.
If an earlier period gets a correction later, the dashboard recalculates that period's margin.
WHAT CAN BE DONE IN THE DASHBOARD
Per period, with what has been invoiced and what is still expected.
Per placement and per period, with the difference between forecast and reality.
For management: every placement and colleague in one overview, with a filter per colleague.
For administration: reading in a period's hours, and linking by hand the lines the dashboard could not link.